Collection · Legal

Terms & Booking Conditions

Last updated: July 2026. Template — please adapt the rates, cancellation windows and policies to your own before publishing, and have it reviewed.

1. Reservations

A booking is confirmed once payment (full or deposit, as stated at checkout) is received and you receive a confirmation email. Rates are quoted in your selected currency and are converted at an indicative rate; the charge is processed in the property's settlement currency.

2. Taxes & charges

Displayed room totals are subject to statutory Sri Lankan charges — service charge and government taxes (VAT, SSCL, TDL) — shown at checkout, in line with prevailing regulations.

3. Cancellation & changes

Cancellation terms depend on the rate and package booked and are shown at the time of booking. Promotional and long-stay rates may be non-refundable. Please contact us to amend a reservation.

4. Check-in / check-out

Standard check-in is from 14:00 and check-out until 12:00. Early check-in and late check-out are subject to availability.

5. Wellness programmes

Ayurvedic treatments are provided following a consultation with our resident doctor. Please disclose medical conditions, pregnancy or medication so treatments can be adapted safely. Our programmes support wellbeing and are not a substitute for medical care.

6. Liability

Guests are responsible for their personal belongings. To the extent permitted by law, our liability is limited to the value of the booking.

7. Contact

Ayur Ayur Collection · info@ayurayurcollection.com · WhatsApp +94 75 042 7975